PRIVACY
Last Updated: October 8, 2026
1. About this Policy
SkyeLife Collective LLC operates SkyeLife Collective. This Policy explains how we handle personal information when you browse our website, contact us or use available shopping services in the United States. It describes the services currently available; order and account information is handled when you use those services.
2. Personal Information We Collect
When you contact us, we receive the name, email address, telephone number, order reference and other information you choose to provide. Please avoid sending sensitive information that is not needed for your question. Bag selections and quantities are saved in your browser. The contact form prepares a message locally, and newsletter interest is saved on your device; these actions alone do not send information to us or subscribe you to email. If you use ordering or account services, information may include delivery and billing addresses, purchases, returns, account details and communication preferences. Payment information is handled by our payment service providers as needed to complete transactions.
3. Sources of Personal Information
Information comes from you, from your browser when you use the website, and from service providers involved in a transaction or support request. Technology providers may receive IP address, device and browser information, request logs and site interaction data when delivering and securing the website.
4. How We Use Personal Information
We use information to respond to questions, provide requested services, remember your bag and preferences, and protect the website. Where ordering services are used, we use transaction information to process orders, arrange delivery, handle returns and refunds, maintain records and prevent fraud. Marketing communications are sent only through an available signup or other permitted relationship, with an option to unsubscribe.
5. How We Disclose Personal Information
We disclose information as reasonably necessary to technology and support service providers, and, for transactions, payment, fulfillment, shipping and accounting providers. Providers receive information relevant to the work they perform. We may disclose information to meet legal obligations, respond to lawful requests, protect rights and security, or in connection with a business transfer subject to applicable protections. We do not publish your support communications.
6. Cookies and Similar Technologies
The website uses browser storage to remember bag selections, prepared form information and whether the opening animation has played. Browser storage is distinct from cookies. Technology providers may use essential cookies or similar technologies to deliver and secure their services. You can manage cookies and site storage through your browser settings. Clearing storage removes saved selections and prepared information; restricting essential technologies may affect website functions.
7. Advertising, Sale and Sharing
We have not installed advertising pixels or targeted-advertising tags in this storefront. We do not use the bag or prepared form information for cross-context behavioral advertising, sell that information, or use it for profiling that produces legal or similarly significant effects. If our practices change, we will update this Policy and provide any notices and choices required by applicable law. Contact us with questions about privacy preferences, including an opt-out request.
8. Data Retention
We seek to collect and retain only information reasonably necessary for the purposes described here. Retention depends on the nature of the information and transactional, support, returns, security, fraud prevention, tax, accounting and legal needs. Locally saved information remains in your browser until replaced or cleared. Information received through email is retained as needed to address the conversation and applicable recordkeeping needs.
9. Data Security
We use reasonable administrative, technical and organizational safeguards appropriate to the information we handle. No website, transmission or storage method can guarantee absolute security. Please do not send full payment card details, passwords or other unnecessary sensitive information through contact messages.
10. Your Privacy Choices
You can clear saved bag and form information in your browser, manage cookies through browser settings, and choose what to include in a support message. Contact hello@skyelifecollective.com to request access, correction or deletion of information we hold about you or to discuss other applicable privacy choices. We may need information reasonably necessary to verify your identity; please do not send identity documents unless we request an appropriate verification method.
11. U.S. State Privacy Rights
Depending on your residence, the information involved and applicable law, you may have rights to confirm processing, access, correct, delete or obtain a portable copy of personal information; opt out of certain sales, sharing, targeted advertising or profiling; and appeal a denied request. These rights are subject to legal conditions and exceptions and do not apply universally. We will respond within applicable legal timeframes and explain a denial and any available appeal process. You may request an appeal by replying to our decision or emailing us with the subject Privacy Appeal. We will not unlawfully discriminate against you for exercising applicable rights.
12. California Privacy Disclosures
Where California privacy law applies, the categories described above include identifiers and contact details, commercial information, internet or device activity and information you provide in communications. Sources, purposes, recipient categories and retention considerations are described in this Policy. We do not collect sensitive personal information for the purpose of inferring characteristics about you. We do not currently sell personal information or share it for cross-context behavioral advertising. California residents may contact us to exercise applicable rights, including through an authorized agent with appropriate proof of authority. Where required, we recognize applicable browser-based opt-out signals. There is currently no targeted-advertising or sale processing in this storefront to opt out of.
13. Children
Our shopping services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and appropriately remove it.
14. Marketing Communications
If you receive marketing email from us, you can use the unsubscribe link or contact us. Unsubscribing does not prevent necessary messages about an order, return, support request or security. Saving an email address in the current newsletter form does not itself subscribe you or send it to us.
15. Third-Party Links
Links to other websites may take you to services with their own privacy practices. Review the privacy information provided by those services before sharing information with them.
16. Changes to this Policy
We may update this Policy to reflect changes in services, practices or law. The Last Updated date identifies the latest revision. We will provide additional notice when required by applicable law.
17. Contact Us
For privacy questions or requests, contact SkyeLife Collective LLC at hello@skyelifecollective.com or +1 201 252 0066. Please describe your request and provide a way for us to respond.